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Forgot idmobile login password, phone broke

  • 3 July 2020
  • 1 reply
  • 141 views

Hi

i cant remember my password to login and my phone is completely broke (water damage)

I need to put myself onto the lowest tariff for this phone and also order a new phone.

There’s no call centre due to covid and online chat is constantly busy.

 

Thanks

 

John

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Best answer by Kevin 5 July 2020, 18:26

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1 reply

Userlevel 4
Badge +10

Hi there John.

You’d need to put the iD SIM in another phone if you were trying to do a password reset, as a code would be sent to the iD Mobile SIM.

Regarding the rest though.  We’ll send you a Private Message on here now in order to help further.

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Why iD Mobile?