Question

Forgotten ID password, Haven't activated sim yet, so I can't recieve a code to my phone number!

  • 17 July 2020
  • 1 reply
  • 44 views

I got a new phone at the beginning of lockdown, went to activate my sim and put my old number in the phone. I couldn’t do that because I've forgotten my ID Mobile password, so I haven’t been able to contact ID so I've been paying for 4 months and not being able  to use my number or anything I've been paying for! I thought that maybe after lockdown lifted I would be able to contact someone at ID again but haven’t been able to. 

Can someone help me get back into my ID account, Thanks.


1 reply

Userlevel 6
Badge +8

Hi @kathrynb , have you tried putting the iD SIM in the phone and selecting the “re-set password” option?

 

Will

Reply


Why iD Mobile?