Question

help please

  • 29 March 2020
  • 2 replies
  • 42 views

Hi, I am in a bit of a state at the moment, I have anxiety and  I have lost my phone so need to block the sim and phone asap and I cant get into the my Id mobile app as I have forgotten my password. I can only reset it by sending a code to my phone. Has anyone got any suggestions? 

 

Thanks 


2 replies

Userlevel 8
Badge +3

Hi @Eleshashasha

The team will be able to assist in getting your phone and SIM blocked.

Please could you send an email and include a link to this post. 

A member of the team will be in touch as soon as possible. 

Thanks,

Nikhil

Thank you, I have emailed them 

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Why iD Mobile?