Question

How do I manage more than one contract

  • 27 June 2020
  • 1 reply
  • 67 views

I have more than one sim from Id mobile but when I try and view the accounts of them all i can only view one of them, recently I was declined another contract but have been sent a bill saying money will be due on x date but I cant tell which contract it's for is there anyway to figure this out?


1 reply

Userlevel 7
Badge +10

Hello @Jow3086,

 

Each account needs to be registered with it’s own iD account.

Unfortunately, we don’t yet support a feature to manage all the accounts in one place.

 

Follow the steps for registering for each of the numbers.

If it’s registered, you’ll be told that an account already exists for that number, in which case, you can just reset the password or username if you forgot these.

 

Mohammed

 

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