Hi
Welcome to iD Community.
Sorry its not clear what the issue is, please can you advise.
Thanks,Â
Pearl
Let me no
Hello @Linda ,
Is this a SIM-only or a handset contract?
Have you tried checking in the iD app/account?
Handset contracts run 24-months and you can request a 30-day disconnection in the last 30-days where you won't incur a termination fee.
If you want me to check the exact date of when this ends, let me know and I'll advise further.
Mohammed
Is this a SIM-only or a handset contract?
Have you tried checking in the iD app/account?
Handset contracts run 24-months and you can request a 30-day disconnection in the last 30-days where you won't incur a termination fee.
If you want me to check the exact date of when this ends, let me know and I'll advise further.
Mohammed
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