Best answer by Gregor
View originalHow to change a wrong D.O.B?
I recently signed up for a SIM only monthly contract through Carphone Warehouse. I think the guy who served me must have misheard me when I told him my date of birth, because my date of birth on iD mobile is 10 years older than I actually am. I was only able to register my iD account because I guessed that was what happened. I can't find any way of correcting this error.
Hi @Draygun ,
I'm sorry to hear this! Please follow@Hikari 's advice below and contact our Live Chat team using the link provided so that we can access your account to make the necessary changes.
Ryan
I'm sorry to hear this! Please follow
Ryan
Hi @Draygun
I don't believe you can change with an app or your account setting. I would rather recommend contacting ID Mobile directly using this page.
Regards
I don't believe you can change with an app or your account setting. I would rather recommend contacting ID Mobile directly using this page.
Regards
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