It lets you instantly do all the important stuff yourself, rather than going to the time and trouble of calling the customer services department.
Here are just a few things you can use the 'My Account' for:
- View any of your bills from the past 6 months.
- Monitor your usage and keep a close eye on your limits.
- Quickly buy extra bundles and add-ons as soon as you need them.
- Pay your bills at any time.
- View fully itemised out-of-bundle charges, to see exactly when and why you incurred them.
- Activate or deactivate key features such as voicemail, roaming and adult content filtering.
- Check your upgrade eligibility to see if you're due a new smartphone.
- Get all the latest offers, competitions and much more!
If you’re an iD customer it’s quick and easy to register for 'My Account'. You can do it online or with the iD Mobile app, as follows:
- Go to my.idmobile.co.uk, or download and open the iD app. Click ‘Register’.
- Enter your mobile number, last name, date of birth, and click ‘Submit’.
- We’ll now send you a security code by text. Enter it on this page.
- Choose a username and password. You’re all set up!
If you’re having any issues with registering, feel free to post a question below.
For more details on how to use 'My Account' check out this Community article.