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i cant log onto a phone account

  • 2 September 2020
  • 1 reply
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I have two phones through ID mobile that I got for my children about 5 years ago. I want to upgrade the phones, but I’ve lost all the login information, user names etc. How can I log onto the phone accounts when the only information I have is the phone numbers?

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Best answer by Will 2 September 2020, 17:26

Hi @Lolo,

 

We’ll send you a Private Message now so that we can take some details and locate your plan specifics that will enable you to process upgrades.

 

Will

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Userlevel 5
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Hi @Lolo,

 

We’ll send you a Private Message now so that we can take some details and locate your plan specifics that will enable you to process upgrades.

 

Will

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