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I don't know my phone numbers

  • 28 September 2020
  • 5 replies
  • 166 views

I have 2 contracts with you but don’t know either of my numbers and I want to set up a direct debit as I have changed bank accounts but I can’t do anything on any of your services without my numbers. 

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Best answer by Ryan 30 September 2020, 12:34

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5 replies

Userlevel 6
Badge +10

Hi @Suki20,

Do you have both phones available? If so, you can call a contact or someone you know to ask them what your phone number is? Some phones will also show your phone number within the “About Phone” section of your phone settings.

Ryan

Unfortunately I don’t. 

Userlevel 6
Badge +8

Do you have a landline you can call?

 

If so, you could ring it and then dial 1471 on the landline, this will give you the last number that called.

 

Will

I have a contract with ID Mobile I do not know the mobile number nor do I have the phone and I would like to cancel my contract, what can I do?

 

Lisa

Userlevel 6
Badge +10

Hi @lisajam,

What contract type do you have? If it is a SIM-only plan this can be cancelled by choosing the option from within your online account.

Ryan

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Why iD Mobile?