Hiya I need to order a replacement sim for my son,iv had to cancel the direct debt as I have been being charged and couldn't use the service. I would like a replacement sim so we can start using it.
Best answer by Mohammed
View originalHiya I need to order a replacement sim for my son,iv had to cancel the direct debt as I have been being charged and couldn't use the service. I would like a replacement sim so we can start using it.
Best answer by Mohammed
View originalHello
We’ll get a PM sent over to you so we can issue a replacement SIM.
Cancelling a Direct Debit will not resolve matters as this will only negatively impact you if payments are not upkept.
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Please check your PMs.
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Mohammed
I have been locked out of the app and it won't let me rest anything as it keeps saying it will send a message to the sim.
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