Question

I need to cancel my data only sim but dont know my phone number so cant logo on

  • 2 July 2020
  • 1 reply
  • 20 views
Helen0807
Rank

I have a data only sim to use and now im not working i dont need it.  I dont know the phone number and cant log on or create an account number.  I cant find an email for customer services either.  Have cancelled direct debit is that enough

1 reply

Kevin
Rank
Userlevel 4
Badge +10

Sorry that we didn’t get to this one sooner @Helen0807 it seems to have been lost in the way things we’re sorted.

We’ve sent you a Private Message here now so that we can process any disconnection request for you.

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