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ID app

  • 13 September 2018
  • 4 replies
  • 137 views

Please can anyone advise me how to download the ID app. I don't have a google account or a Microsoft account and my computer doesn't have iOS
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Best answer by Ryan 17 September 2018, 15:45

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4 replies

Userlevel 6
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Hi @TimNewbould,

Welcome to the iD Community!

First things first, the type of phone which you are you using will determine your download method. If your phone runs Android, you will need to download it from the Google Play Store using a Google Account. If it's an iPhone/iOS device, you can download this from the App Store using an Apple ID.

Alternatively, you can access your account via a computer by clicking this link: https://my.idmobile.co.uk

Ryan
Thanks, Ryan.
I don't have any account that can enable me to download it on the phone and I'm having no joy at all trying to download the app onto my computer.
Tim
There is no app for a desktop/laptop, only a mobile phone.

If you do not have a mobile phone that supports the app then you can access your account via a web browser (on your desktop/laptop) using the link already provided.
Userlevel 6
Badge +10
Hi @TimNewbould,

Would you be able to create an account on your phone perhaps? If not, just to second what @KTF has stated, you will need to view your account through a web browser on your computer (i.e Chrome, Firefox) and then from there, go to https://my.idmobile.co.uk to log in.

Please let me know how you get on.

Ryan

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