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iD registration - 8 digit code

  • 25 November 2018
  • 3 replies
  • 415 views

Userlevel 1
In oder to register for an iD account, I need to enter the 8 digit code iD sent me. I cant find this code. When I request iD send a new code, they send it to the phone number on my new sim card, which is not activated as I am currently using my old sim card, and am in the process of transferring my number across (but cant do this without an iD account!). Is there anyway I can get iD to send the code to my current number?
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Best answer by Louise Cornwell 2 December 2018, 08:51

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3 replies

Userlevel 6
Badge +10

Hi @Louise Cornwell,

We will be able to assist you here, but we would need access to your account in order to do this. Please can you send an email 

Please include your community username, full name, full address, mobile number and date of birth when you send your email to speed things up.

Ryan

Userlevel 1
Hi Ryan,

no need, all sorted now. Thanks anyway.

Louise
Userlevel 6
Badge +10
That's great @Louise Cornwell! Let us know if you need anything else. :)

Ryan

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