miss d holmes

Hi @Dannix4 

Do you have an online account already set up with us and are you the account holder? 

Have a look at here at our My Account and iD Mobile app FAQ’s, hopefully the answer to your query is there.

If not we’ll need you to contact us directly.

If you could please send us an email along with your Community username and a link to this topic.

We’ll pick this up,

Rich C

_

Has my post answered your query? Then please mark it as answered so others can benefit.