Hi can someone help me, just joined IDMobile I have the app on my phone but for some reason I have to log in with email and password every time.
I have been to my settings set up pin and touch id and I wont work i have called the customer service number no one takes your call and live chat today was not working. I find this network hard work please help.
Best answer by Jason68
I've just joined ID Mobile and am having exactly the same issue. Tried deleting app cache, uninstalling and starting again. But I login, set it to fingerprint, logout and it just asks for email and password again. Other apps work fine with fingerprint, I'm on Android 10 on P20 Pro. V frustrating!