Best answer by Mohammed
View originalMultiple accounts.
Hello
You'll need to register an account for the second SIM with a different email address.
Each account will require it's own log-in details to view in the app.
It's not currently possible for more than one account to be viewed in the dashboard at any time but we've fed this back already.
Mohammed
I'm glad I was able to help
Mohammed
I control the payments for my phone as well as my wife's phone. Â My account is accessed through f---g02@gmail.com and my wife's through fri--ong@gmail.com. Now, for some reason I can only access my wife's account but not mine. Why is that? Please help. I used to be able to access both accounts suscessfully.
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Emmanuel
Hi there
What error shows up when you try to log in to your own account?
Are you being certain you’re entering the case-sensitive password correctly?
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Providing the username and password are correct you should be able to log in from anywhere, whether it be through your phone or through our website.
Hello Kevin,
Sorry it has taken me this long to get back to you. I’m afraid the problem still persists.Â
I can now access my own 07795……..330 account but not my wife’s. Your algorithm does not accept the user name eman accessing two different accounts.
Â
Please help.
eman.
Â
PS: Is it possible to contact me through xxxxxx rather than through facebook, please. Much easier to read there.
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