Question

My Account

  • 23 October 2018
  • 1 reply
  • 154 views

As you offer no means other than Live Chat, which I rarely if ever find available, and contact via the "Account App", which I have not bee able to access for some two years I find myself on an open forum asking to cancel my account.

I have tried to register for the account app - unfortunately my details already exist, I have been through the forgotten details procedure to be confronted with the "Something went wrong" message and similarly the forgotten password process.

Please take this as notification and contact me to confirm you have received it.

1 reply

Userlevel 4
Badge +10
We're sorry to hear you're wanting to leave @David E and furthermore that you've struggled to get hold of our Live Chat Team.

I'll PM you now with details on alternate ways to get in touch that may hopefully be more convenient for you.

Kevin

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Why iD Mobile?