Question

my credit update

  • 13 June 2020
  • 1 reply
  • 16 views

My credit has not come through after 4 days after paying my bill £30+ I am only on a £12 contract I'm being robbed blind what's going onn


1 reply

Userlevel 4
Badge +10

Hi @Derek Jackson 

Are you on a recurring Pay Monthly plan? -or- a Pay As You Go SIM?

Did you make the payment through the automated payment line by phone -or- through the iD Mobile App/ website?

If you log in to your iD Mobile account it should state exactly on your bill what you’re being charged for on any given bill(s).

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Why iD Mobile?