Question

My data allowance has changed?

  • 21 June 2018
  • 1 reply
  • 118 views
katyhlewis
What do I do if they have cut my data allowance from 5gb to 1.5gb without telling me, meaning that I have gone over my allowance and been charged an extra £5.

1 reply

Mohammed
Rank
Userlevel 7
Badge +10
Hello @katyhlewis,

This doesn't sound right.

Have you changed plans at all?

What shows in the iD App?

Mohammed

EDIT: I've moved your topic to the section: App and My Account
I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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