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New sim activation

  • 2 August 2018
  • 3 replies
  • 2117 views

Hello,i just got new sim card from carphone.I was trying to activate it but i need to eneter my ID mobile number and i have no idea where i can find it(i just got sim card number) what should i do now?
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Best answer by Mohammed 3 August 2018, 16:05

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Userlevel 7
Badge +10
Hello @Jark0pr0,

Welcome to the iD Community.

Our SIM cards are activated on dispatch.

It sounds like you're trying to register for an account via MyiD am I correct?

The number should be supplied with the paperwork issued with the SIM.

The SIM is usually popped out of a wallet sized card which would have the mobile number on here.

If you're still having trouble with this, let me know.

Mohammed

EDIT: I've moved your topic to the section App and My Account
Userlevel 1
Hello @Jark0pr0,

Welcome to the iD Community.

Our SIM cards are activated on dispatch.

It sounds like you're trying to register for an account via MyiD am I correct?

The number should be supplied with the paperwork issued with the SIM.

The SIM is usually popped out of a wallet sized card which would have the mobile number on here.

If you're still having trouble with this, let me know.

Mohammed

EDIT: I've moved your topic to the section App and My Account


I'm having the same problem - I cannot find my number on any of the paperwork supplied.
Userlevel 7
Badge +10
I'm having the same problem - I cannot find my number on any of the paperwork supplied.

Hey @Artistiqella,

Just pop the SIM in your phone and ring a friend or family.
They can confirm what your new number will be.

Mohammed

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