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OPT codes not being received from my bank

  • 24 September 2020
  • 1 reply
  • 28 views

Userlevel 1

I am no longer receiving OTP codes from the Santander. The problem started earlier this week, at that point i eventually received them (9 to 11 hours late). Now they are not arriving at all. I tried ringing support but can't get through. I note that this is a common issue that can be resolved. Could support please help me.

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Best answer by Kevin 28 September 2020, 17:53

We’re sorry to hear you’re having issues with those @Watts53 

We’ve sent you a private message on here now if you could get back to us there.  We’ll need to take a look at your account further to help further with that.

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Userlevel 6
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We’re sorry to hear you’re having issues with those @Watts53 

We’ve sent you a private message on here now if you could get back to us there.  We’ll need to take a look at your account further to help further with that.

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