Question

PAC CODE

  • 3 August 2020
  • 1 reply
  • 26 views

Hello, 

I want to leave ID to change to a different network provider for this I need my PAC code. I’ve tried texting PAC with the account holders date of birth and it’s still not working. It keeps coming back with the same message. 

 

Can someone help with this,

Lydia 


1 reply

Userlevel 4
Badge +10

Hi there @flower_power123 

Could you have the account holder either contact our Live Chat Team here: https://www.idmobile.co.uk/help-and-advice/contact-us

Alternatively, have them create an account and get in touch with us directly here.  See for data security reasons we would always need to be speaking to the account holder directly.

Thanks

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