My contract has ended and I’ve been trying to request my PAC code for a very long time now but nothing has been sent. Furthermore is it asking me to pay for today bills again but I’ve left iD mobile.
could I please therefore cancel my contract again and receive my pac ?
Best answer by Kevin
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+10
Hi there Felix.
Do you have your account registered? If so, you should be able to log in to the app and request this.
My Account > End my plan > Request a PAC code
-or-
Just text PAC and your date of birth in a format of DD/MM/YY to 65075
Any further issues, just let us know.
Hi,
I have tried both of the above. I have tried the text but it always come back as “try later” or “unable to perform this”… but it’s been as such for a while.
Also I forgot my password for the account, plus my email had changed quite a while ago so I am unable to access it. I also do not see a reset option, hence why I was trying to do the text but it is not working
+10
Ok
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