Having left iD for a short while I then came back and tried to re register, it is impossible, I kept my old number so have no new one which the site keeps asking me to input. I use a computer so do not want the mobile app. When I try to re register as soon as I put in my phone number it takes me back to my old dashboard. All I want to do is get my bills online.
We might need to take some further personal details from you in order to be able to better help you with this oneÂ
Could we ask you to get in touch via one of the following options:
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Dialling 0333 003 7777 for our Customer Services Team.
Reaching our Live Chat Team here: https://www.idmobile.co.uk/help-and-advice/contact-us
Facebook (https://www.facebook.com/idmobileuk/?ref=br_rs)
Twitter (https://twitter.com/iD_Mobile_UK)
If you're choosing to email us, please include in your email your iD Community username, your full name, home address and postcode, mobile number, and email address.
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Thanks
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