Question

Pin log in


Since I installed the app on my S20 I can only log in using password and not my pin. It is set to use pin but always wants the passwod


4 replies

Userlevel 6
Badge +9

Hi @pgdg,

Please can you try reinstalling the app to see if this allows you to set the app to use the PIN method rather than the password method?

Ryan

 

I have reinstalled the app on 5 different times and i can only log in using the password and not the pin, i set the app for the pin but it always asks for the password

Userlevel 4
Badge +2

Hi @pgdg 

I’m sorry to see this post was not responded to.

Can you please confirm if this issue has resolved?

Thanks,

Pearl

the issue is not resolved

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