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Porting my number requires a Transaction Number

  • 3 November 2019
  • 4 replies
  • 1864 views
C
Userlevel 1

I’m porting a number over and the form requests a “Transaction Number” and then says “you'll find this on your Carphone Warehouse receipt”.

I don’t have a Carphone Warehouse receipt I signed up online and was sent a SIM card in the post.

Can anyone help, please?

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Best answer by christianedward 3 November 2019, 16:48

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4 replies

C
Userlevel 1

I found if I used the App (after setting up an account) I could apply for a number transfer with just my old number and the PAC.

Thanks for the help.

Mohammed
Rank
Userlevel 7
Badge +10

I found if I used the App (after setting up an account) I could apply for a number transfer with just my old number and the PAC.

Thanks for the help.

 

Hello @christianedward,

Sorry for the delayed response here, my next suggestion was to submit the port via the account if you did not have the Transaction number.

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
K
Rank

Hi,

I need my transaction number and ID Mobile number from my carphone warehouse receipt to set-up my account but I lost the piece of paper. How can I get that information again?

Best Regards 

Kash
Rank
Userlevel 7
Badge +7

Hi @kcajsirhc,

 

We can certainly help you out. If you require further assistance with acquiring your transaction number and iD Mobile number we can provide this to you via PM.

 

Somebody should be in touch with you shortly via PM with further information.

 

Regards,

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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