Question

replacement sim lost password

  • 22 May 2020
  • 1 reply
  • 42 views

Userlevel 1

I have ordered a replacement sim after loosing mine, but cannot remember the password for my account. As such I am unable to activate the sim as it requires the account, and I can’t reset the password as it needs a text code to be sent.

Is there anything you can do to restore access?


1 reply

Userlevel 4
Badge +2

Hi @Amanda4578 

Welcome to the iD Community.

I’ve sent you a direct message with further information.

Pearl

Reply


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