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Setting up the ID App on my IPad

  • 26 July 2018
  • 3 replies
  • 143 views

Userlevel 1
Got my ID sim inserted in to my iPad cellular works fine but when I try to register for the app I don’t get sent the code from ID l have entered my name my number which came with the sim date of birth but still no code any ideas.

Keith Bown
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Best answer by Mohammed 30 July 2018, 16:20

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3 replies

Userlevel 7
Badge +10
Hello @Bownsaway,

The iPad may not be receiving the texts to complete registration this way.

Are you able to put the SIM in a phone to complete registration?

This should allow the text to come through and you can retrieve the code for registering.

Mohammed
Userlevel 1
Big thanks Mohammed
so simple the answer but never thought of that once again thank you my friend.
Userlevel 6
Badge +10
Thanks for confirming that this worked for you @Bownsaway, we'll be here if you need any further assistance.

Ryan

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