I’m getting texts from iD but I can’t open them. I get a message that says ‘Restricted Contact. iD is not an allowed contact’. when I click on Add Contact it won’t add or let me in.
Hi
Sorry to hear this.
Is this an MMS ?
Aklima
it says its an invoice with a credirt but I cNCELLED MY NUMBER AND ACCOUNT AND HAD A REFUND OVER AN MONTH AGO
I THINK WE HAVE CONTACT AGAIN WITH ID MOBILE CLEARENCE CAN YOU ADVISE WHY I HAVE THIS INVOICE RECEIVED TODAY FOR 8.32 POUNDS WHEN I HAVE CANCELLED THE ACCOUNT AND HAD A REFUND
HI
Welcome to the iD Community.
I’ve sent you a direct message with further information.
Pearl
hi pearl. i dont know whether youll get this but a direct message to where.i sent a letter to id mobile as i was having so much trouble in the communication systems tried all the best
Hi
You should be able to view your direct messages on your profile inbox.
Can you see if you have received any notification of a message received.
Let us know.
Thanks,
Pearl
i donot seem to realse where my profile is. could you give the answer via this way as we are in communication this way
Hi
These messages can also be accessed via the email notifications you receive to tell you that you have a message.
Can you check if you receive emails?
Regards
Aklima
the only emails i get is an id mobile notification to click a section of the message to read the above messages i reply too. here.
There should be a message that states you have a private message please click on this.
Aklima
Hi
Please use our iD Mobile website and select contact us.
Thanks
Aklima
Why am I being charged £74 after cancelling my acount having been with id for 5yrs and only on a 2 Yr contract
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