Question

Accidentally disabled SIM - please help

  • 25 June 2022
  • 2 replies
  • 195 views

Userlevel 1

I have accidentally disabled my SIM. Please help. I really don't want to lose my phone numberĀ 


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2 replies

Userlevel 8
Badge +9

Donā€™t delay, use the iDĀ Live ChatĀ service for assistance.

If chatĀ doesn'tĀ work on your smartphone,Ā try another device like a tablet, iPad or laptop.

You can also chat with iD Mobile usingĀ facebookĀ orĀ Twitter.

Just remember that iD agents work betweenĀ 9am - 8pm weekdays and 9am - 6pm weekends. Outside these times youā€™ll get an automated reply.

Good luck!

Userlevel 1

I actually managed to get it sorted this morning thanks to iD live chat, and then the very helpful team at Carphone warehouse. SIM out and back in again, and magic - all working again!

Why iD Mobile?