I just want SOMEONE TO EXPLAIN WHERE THOSE CHARGES COMING FROM! Sick and tired of this so called help/contact us. This is not working from me and as soon as this is sorted I will be cancelling my account. I WANT TO TALK TO SOMEONE not just to send questions into the ether and hope someone has a response. This is the worst cust services I’ve ever experienced… ever!
Account blocked as I'm requested to pay an extra 14.20GBP. Can someone tell me where that comes from?
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Userlevel 6
+8
Hi
We’ll be happy to go through your account with you and explain any unexpected charges. We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Will
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