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account theft

  • 8 February 2021
  • 1 reply
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I think someone may have set up a new plan in my name. I have received an email asking how my new plan is going, and I haven’t started any new plans. How do I get to speak to someone about this?

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Best answer by Michelle 9 February 2021, 18:17

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Hi @Brendam96 

Please ignore that email.  

It appears to be an automatic one that has gone out in error and is currently being investigated internally.

Sorry for any confusion/ frustration caused. 

 

Michelle 

iD Mobile 

Why iD Mobile?