Best answer by Gregor
View originalBattery not holding charge
My deal is eligible for an upgrade on 17th May. My Doro phone is no longer holding charge. I don't want to upgrade as I like this phone - can I just get a new Doro?
Hello @Saturday girl
You have quiet a few options here. When you are eligible to an upgrade you can do it and take Doro 6520 for around £6.99 a month(could be less as price is depending on your upgrade options).
You could buy Sim-Free unlocked Doro Phone in Carphone for around £70 - £100 depending on the model and upgrade to Sim Only deal that is starting at £3.99 a month.
Last but not least. You can call upgrade team to see if they can offer you new Doro phone. Here you will be able to find the phone number.
Kind Regards
You have quiet a few options here. When you are eligible to an upgrade you can do it and take Doro 6520 for around £6.99 a month(could be less as price is depending on your upgrade options).
You could buy Sim-Free unlocked Doro Phone in Carphone for around £70 - £100 depending on the model and upgrade to Sim Only deal that is starting at £3.99 a month.
Last but not least. You can call upgrade team to see if they can offer you new Doro phone. Here you will be able to find the phone number.
Kind Regards
Hi thank you - the link 'here' leads to page not found - can you give me the number please.
Hey @Saturday girl
Try this link https://www.idmobile.co.uk/help-and-advice/contact-us
If it still doesn't work number is +44800 049 0250
Kind Regards
Try this link https://www.idmobile.co.uk/help-and-advice/contact-us
If it still doesn't work number is +44800 049 0250
Kind Regards
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