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  • 27 May 2022
  • 1 reply

hi my wife's monthly bill is £10 a month and its gone up to £10.68 and want to know why its gone up


Best answer by andewhite 27 May 2022, 15:24

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Userlevel 8
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The “Does the 2022 RPI increase apply to me?” section of the iD website page about contracts with a Retail Price Index clause states this:

Although iD Mobile might have made a mistake.

To find out if this is a mistake or not, iD will need to check the account in question, but the iD agent will only talk to the account holder.

Hop on to Live Chat for an iD customer service agent - type “speak to an agent” after connecting and get help from a real person.


Why iD Mobile?