Hi I appear to have been billed too much, It is stating that its due to previous months outstanding credit but each bill has been paid on time and in full each month so I don’t understand where this charge has come from. Please can someone help me understand why i’ve been charged or if i’m owed.
This topic has been closed for comments
Hi
Have you changed your billing date at all? Changing this can cause the billing period to be extended making it look like the bill is higher than it should be.
Ryan
Hi Ryan
Thanks for getting back to me, no I haven't all the payments since I took the contract out have gone out on same date 28th each month which is what's confusing me.
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more