Myself and my wife both signed up to ID mobile for the new Samsung S21. Since joining we both are experiencing issues with connections on calls. When we call out and somebody answers, we can hear them but they can not hear us. It sometimes takes multiple calls before the other person can hear us. This is becoming tiresome and annoying. Has anybody else experienced this and is there a solution?
Best answer by Michelle
We can raise this issue with our Tech Team, they will need some examples of the failed calls.
We’ll send you a private message on here so that we can verify your details.
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