Question

call to uk landline gives disconection after 8 minutes

  • 19 November 2020
  • 3 replies
  • 35 views

I have unlimited minutes. There is one particular number which most but not all of the time, after about 8 minutes, I will get a recorded message saying that if I continue the call, I will be charged. The call then disconnects. I am not charged.
Sometimes, it will disconnect without the message at the 8 minute mark.

And sometimes it will not connect and the call is a normal one.

The number is a standard residential UK landline. It is only this number that has the problem.
Any ideas?


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3 replies

Userlevel 6
Badge +8

Hi @norricorp,

 

That sounds an obscure one. Has the owner of the number reported anyone else having this issue when they call them?

 

Will

Hi Will,

Just me. 

And it is not consistent. Yesterday spoke during the day for 45 minutes. No warning messages, no cut off.

Regards

John

Userlevel 5
Badge +8

Hi @norricorp 

 

This does sound a little strange and something we would need to raise with our Tech Team.

 

We’ll send you a private message on here so that we can verify your details. 

 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Michelle 

 

Why iD Mobile?