Calls to Russia | Join the discussion, ask questions, share advice.
Question

Calls to Russia

  • 24 November 2021
  • 5 replies
  • 23 views

I can't make calls to Russia. System insists I have exceeded my Cap limited but my contract is for Uncapped service. What's going on?


5 replies

Userlevel 5
Badge +7

Hi,

We are sorry to hear this.

Does it state the amount that you have used on the app/account?

 

Kash

No. It confirms that calls are Unlimited. But maybe that’s the problem, that Unlimited are only for domestic calls. (IF so, how is one to make international calls?)

Userlevel 7
Badge +8

Hi @Graham Nelson,

 

On the iD Mobile App, you can set an overage cap, this should be visible to you. 

 

What is that cap set at?

 

Will

There is no cap

Userlevel 7
Badge +8

Hi Graham,

 

There is either a cap of £0.00 up to a maximum of £75.00, which is it at?

 

Will

Reply


Why iD Mobile?