can i change my phone number please?

Hi @Darko84 

Welcome to iD Community,

Yes , you surely can change your number.

A a Number Change and carries a charge of £25.00. 

If you have a Crime Reference number and changing numbers due to this, we can waive the charge. 

Please contact our Live Chat team who are able to assist with account related support.

They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.

We are running a limited service via webchat so you may experience extended waiting times. We apologise for the inconvenience this may cause.

No need to refresh the page, this will happen automatically, let us know how you get on.

Thanks,

Pearl