Question

Can i keep the same number with new contract?

  • 25 November 2020
  • 1 reply
  • 45 views

Hi, I have just taken out a new contract with ID mobile and I am am wondering if it is possible to keep my Current number With my current ID mobile sim? I am planning to cancel my current contract early when my new ID phone and sim arrive.


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1 reply

Userlevel 6
Badge +8

Hi @Lisaaamckenzie,

 

As we can’t perform internal ports, what we would need to do is a triangle port.

 

A Triangle Port requires obtaining a pay as you go SIM card for a network other than ourselves and porting the desired number over onto the pay as you go SIM. You would do this by requesting a PAC number for the old number from us and giving it to the pay as you go network.

 

Once you have done this and the desired number is on the pay as you go SIM, you then need to contact that network and request another PAC code. Once you have this, you can then contact us again and port the number into your new line. 

 

This cancels your old agreement, and puts your old number on your new one.

 

Hope this helps. 

 

Will

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