Best answer by Kash
View originalCan't order a new SIM as card verification fails
Userlevel 1
I'm a new customer to iD and have completed the form online for a SIM only contract, but when I get to completing the direct debit it keeps saying my card verification has failed. I have used 3 different cards and all of them have failed! Very frustrating - can anyone help? I've checked all the detail and they're all correct and all cards are registered to my address.
Userlevel 1
Thanks I took the advice from the previous post & just called customer services - all sorted thanks.
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