It seems I am not able to receive any incoming calls. I can make outgoing calls except to my wife who is also on the ID network. She also cannot receive any incoming calls.
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I’m having exactly the same problem how do we find out what’s going on ??
I just don't know. So frustrating not being able to speak to an agent. Can only communicate with a Chatbot which is useless.
I can’t even do that tried calling but just go round in circles no one there. Stuck can’t do anything just hope it’s a problem they’re trying to fix and will be sorted later
Userlevel 6
+4
Hi
We are aware of the issue and working to resolve it as soon as possible. We apologise for any inconvenience caused, but hopefully, it will not be too long before a fix is found. We would advise using Whatsapp for the time being as you will still be able to stay connected with friends and family.
-Mohsin
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