Question

can't send premium sms

  • 22 June 2022
  • 1 reply
  • 331 views

Hi even though premium calls and SMS is set to allowed on my I'd app I am unable to use premium sms. There's no error or warnings they just don't go through the number is 89910. Please can you check. 


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1 reply

Userlevel 8
Badge +9

Have you ever been able to send to that shortcode?

Does your iD account have a bill cap?

The shortcodes section (8) of the https://www.idmobile.co.uk/help-and-advice/call-charges page says messages to this shortcode cost 15p - if your bill cap is £0, it won’t work.

 

Why iD Mobile?