Question

cancel contract


hi i need help   to cancel my contract i cannot get through to anybody 

 


3 replies

Userlevel 3
Badge +5

Hi @Nasim 

Please contact Live Chat team are available for account related support.

They’re available between 9am – 8pm Monday to Friday and 9am- 6pm Saturday and Sunday.

Unfortunately, were working on a reduced staff due to COVID-19, and the team are extremely busy, so the Live Chat button may not always appear as `available`. If so, it may be a matter of waiting on the page, until the button appears blue, indicating that an agent is available. No need to refresh the page, this will happen automatically.

Aklima

Cannot get through always busy 

Userlevel 3
Badge +5

Hi @Nasim 

Please try now as agents are available. 

Regards

Aklima

 

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