I need to cancel my contract but cannot get access to app or account as it’s a sim only deal on an iPad, I am being sent in circles trying different options, I can’t register as cannot get access codes by text so need to do via e-mail or letter
Hi
Sorry to hear you are leaving us.
The best way to cancel is by speaking to Live Chat team they are available for account related support. They’re available between 9am - 8pm Monday to Friday and 9am -6pm Saturday and Sunday.
Regards
Aklima
hi can you tell me how to cancel my contract
Userlevel 7
+10
Hello
Have you tried searching our Community already?
This question has been answered many times previously.
https://community.idmobile.co.uk/cancellations-51/how-to-end-your-pay-monthly-plan-30155
See the above topic for answers.
Mohammed
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