I would like to know the cost of cancelling my contract. I'm about 6 months into a 24 month contract and wanted to upgrade due to a faulty phone. Told this wasn't possible for another 16months I don't want a faulty phone for that long and would like details on possibly cancelling. Thankyou
Hi
We are sorry to hear your phone has gone faulty? What seems to be the issue you are having with your phone? As
-Mohsin
You can cancel at anytime but you your final bill will include the remaining 18 months line rental in the form of an early termination fee.
Example:-
- Line rental - £20 per month
- Minimum term - 24 months
If you’re six months in and you decide to cancel or PAC out on the above example plan, your final bill will include an early termination fee of £360.
See “Early termination fee”:
https://www.idmobile.co.uk/help-and-advice/list-of-charges
If your phone is faulty then get it repaired as it will still be under warranty!
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