Question

Cancel my SIM

  • 13 September 2021
  • 3 replies
  • 32 views

Hi,

 

I need to cancel my SIM contract (suspect it’s a data only SIM i took out 3 years ago).  I’ve tried registering for the app but it requires a mobile number which i don’t have.

 

Please help.


3 replies

Userlevel 4
Badge +7

Hi @Culchie,

We can certainly check it out.

Are you looking to leave with the number or are you looking for a 30 day disconnection without the number?

 

Kash

Hi 

 

I no longer need the SIM, i just want to cancel my contract.

Userlevel 6
Badge +8

Oki doke @Culchie,

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will

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