Question

Cancel SIM

  • 5 September 2020
  • 1 reply
  • 27 views
Si_irv
Rank

Can someone help me cancel my sim, no customer service help at all. I am on a pay as you go deal, but still being charged even tho I now have switched to 02

1 reply

Rory
Rank
Userlevel 5
Badge +6

Hi @Si_irv, it's easy to cancel in the iD Mobile app.

Simply log in, go to the 'My account' page, and on the 'Manage my plan' tile click 'End my plan'.

 

Thank you,

Rory

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?