Hi, I want to cancel a Sim only which wad only sent out a couple of days ago and hasn't been used yet. I can't get through to live chat! What do I do??
Cancel Sim only contract but can't get through to live chat!
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It’s best to get in-touch with an iD agent in real-time using the iD Live Chat service.
When chat doesn't work on your smartphone, try another device like a tablet, iPad or laptop.
You can also chat with iD Mobile using facebook or Twitter.
Just remember that iD agents work between 9am - 8pm weekdays and 9am - 6pm weekends. Outside these times you’ll get an automated reply.
Good luck!
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