Question

Cancellation within cooling off period

  • 6 April 2021
  • 1 reply
  • 14 views
I

I would like to cancel my sim only pay monthly plan which I applied for a week ago. I haven’t activated the sim card but would like confirmation that the account is closed.

Could someone please contact me to confirm this.

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1 reply

Rory
Rank
Userlevel 5
Badge +6

Hi @iainmacl13, the SIM is activated the moment it leaves our warehouse. You can cancel the plan by contacting our Live Chat team or via the iD Mobile app.

 

Thank you,

Rory

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